Shipping policy
This Shipping Policy governs the shipping and delivery of products purchased through Honey Jayde and our website honeyjayde.com.au. By making a purchase, you agree to abide by the terms of this Policy.
Processing Time
Orders are typically processed and shipped within [number of days] business days of receipt, excluding weekends and holidays. Orders received after [time] on [day] will be processed the following business day.
Shipping Methods
We aim to dispatch orders within 1-2 business days after payment if received and offer the following shipping methods:
Within Western Australia
- Standard Shipping: Delivery within 2-8 business days.
- Express Shipping: Delivery with in 1-3 business day.
Interstate
- Standard Shipping: Delivery within 3-8 business days.
- Express Shipping: Delivery with in 1-4 business day.
Shipping Costs
Shipping costs are calculated based on the flat rate shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by entering the tracking number on the Auspost website.
Shipping Restrictions
We are unable to ship to certain countries or regions due to shipping restrictions or other limitations.
Delivery Delays
While we make every effort to ensure timely delivery of your order, please note that delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs processing.
Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and arrange for a replacement or refund as necessary.